Compliance

Van Lanschot Kempen NV and its subsidiaries fulfill a service-providing role in society. We can only perform this task properly if each party with whom we are dealing can put its trust in us. The actions of our employees form the basis for the trust that is placed in them. You can read more about this subject in the code of conduct.

Managing conflicts of interest is an essential part of ensuring and enhancing the integrity and reputation of Van Lanschot Kempen NV.

An irregularity can have multiple causes and consequences. Depending on the nature of the issue, it can be reported accordingly.

 

Is it a complaint?

Customers and third parties can report complaints of a general, operational, or financial nature through the complaints procedure of Private Banking, Evi, Investment Banking and Investment Management.

Is it a matter with societal implications?

If the issue pertains to society as a whole, it is a matter for a whistleblower. Whistleblowers report (suspicions of) violations of (internal) laws and regulations that:

• have societal impact; or
• constitute breaches or potential breaches of Union law.

 If you have such an issue, please report it to klokkenluiden@vanlanschotkempen.com.

Van Lanschot Kempen NV's tax policies aim to ensure that the bank complies with tax laws and rules, as well as internal guidelines and codes of conduct. We have drawn up comprehensive policies to prevent objectionable tax practices, which can be found below.